Effective Date: September 9th, 2026
Modern Media, LLC (“Company,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, communicate with us, request services, or otherwise interact with our business.
This Privacy Policy applies to information collected through mdrn.agency and our business operations. It does not necessarily apply to software applications, websites, or systems that we develop or manage on behalf of clients. Those services may be governed by separate privacy policies established by the applicable client.
1. Information We Collect
We may collect information you voluntarily provide to us, including:
- Name
- Email address
- Phone number
- Company name
- Job title
- Project information
- Communications and support requests
- Billing and transaction information
- Information submitted through contact forms, questionnaires, or other forms
We may also automatically collect certain technical information when you use our website, including:
- IP address
- Browser and device information
- Operating system
- Pages visited
- Referring website
- Approximate location derived from IP address
- Website interactions
- Cookies and similar technologies
2. How We Use Information
We may use collected information to:
- Respond to inquiries and requests
- Provide estimates, proposals, and services
- Develop, maintain, host, or support software and websites
- Manage client relationships
- Process payments and maintain business records
- Provide customer and technical support
- Monitor and improve our website and services
- Measure website and marketing performance
- Detect security incidents, fraud, or misuse
- Comply with legal and regulatory obligations
- Enforce agreements and protect our legal rights
- Send business or marketing communications where permitted by law
3. Client Data
When providing software development, integration, hosting, maintenance, or related services, we may process information on behalf of our clients.
In these circumstances, the client generally determines what information is collected and how it is used. We process that information as necessary to provide the contracted services and according to our agreements with the client.
Questions regarding information collected through a client’s application or service should generally be directed to that client.
4. Third-Party Services
We may use third-party service providers to operate our business and provide services. These may include providers for:
- Cloud hosting and infrastructure
- Analytics
- Customer relationship management
- Email and communications
- Payment processing
- Source-code repositories and development tools
- Project management
- Error monitoring
- Security
- Customer support
- Marketing and advertising
These providers may process information as necessary to perform services for us and are subject to their respective terms and privacy practices.
We do not control the privacy practices of third-party websites or services.
5. Payment Information
If payments are accepted through our website or services, payment information may be processed by a third-party payment processor such as Stripe.
We generally do not directly store complete payment-card information when transactions are processed by a third-party payment provider.
The payment provider’s processing of your information is governed by its own privacy policy and terms.
6. Cookies and Analytics
Our website may use cookies and similar technologies for functionality, analytics, security, advertising, and performance measurement.
These technologies may allow us and our service providers to understand how visitors interact with our website and measure the effectiveness of our marketing.
You may be able to control cookies through your browser settings or any cookie-management tools provided on our website.
7. How We Share Information
We may disclose information:
- To vendors and service providers performing services on our behalf
- To professional advisers such as attorneys, accountants, and insurers
- When required by law, regulation, subpoena, court order, or other legal process
- When reasonably necessary to protect our rights, users, systems, or property
- In connection with a merger, acquisition, financing, sale, restructuring, or transfer of all or part of our business
- At your direction or with your consent
We do not sell personal information for money.
If our data practices constitute “selling,” “sharing,” or targeted advertising under an applicable privacy law, we will provide any disclosures and choices required by that law.
8. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, disclosure, alteration, or destruction.
However, no website, network, storage system, or electronic transmission can be guaranteed to be completely secure.
9. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business and financial records, resolving disputes, enforcing agreements, and satisfying legal obligations.
Retention periods may vary depending on the type of information and the services involved.
10. Your Privacy Rights
Depending on where you reside and applicable law, you may have rights concerning your personal information, which may include the right to:
- Request access to personal information
- Request correction of inaccurate information
- Request deletion of certain information
- Obtain a copy of certain information
- Opt out of certain uses or disclosures
- Withdraw consent where processing relies on consent
These rights are not absolute and may be subject to legal exceptions.
Requests may be submitted using the contact information below. We may need to verify your identity before processing certain requests.
11. Email and Marketing Communications
If you receive marketing communications from us, you may unsubscribe using the instructions contained in those communications.
We may continue sending non-promotional communications relating to an existing business relationship, transaction, account, security issue, or service.
12. Children’s Privacy
Our website and services are intended for businesses and are not directed toward children under 13.
We do not knowingly collect personal information from children under 13 through our website.
13. International Visitors
Our business is based in the United States. If you access our services from outside the United States, your information may be transferred to, processed, and stored in the United States or other jurisdictions where our service providers operate.
Additional rights may apply depending on your jurisdiction.
14. Third-Party Links
Our website may contain links to websites and services operated by third parties.
We are not responsible for the privacy practices, security, or content of those third-party services. We encourage you to review their privacy policies before providing personal information.
15. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our business, technology, services, or legal requirements.
When we make changes, we will update the “Last Updated” date at the top of this policy. Material changes may be communicated through additional methods where appropriate or legally required.
16. Contact Us
Questions or requests regarding this Privacy Policy may be directed to:
Modern Media, LLC
info@mdrn.agency
mdrn.agency